Refund policy

Last updated on 10-07-2026

SK's Swastik Ghee is committed to delivering premium-quality products and ensuring customer satisfaction. If you experience any issues with your purchase, we are here to assist you.

Returns

Due to the perishable nature of our ghee products, we are unable to accept returns once an order has been delivered. However, if you receive a product that is expired or incorrect, please notify us within 12 hours of delivery.

Refunds & Replacements

After reviewing your request and verifying the issue, we will, at our discretion:

  • Arrange a replacement for the affected product, or

  • Issue a full or partial refund, as applicable.

To process your request, please provide:

  • Your order number

  • Clear photographs of the product and its packaging

  • A brief description of the issue

Non-Returnable Items

Returns or refunds cannot be accepted in the following situations:

  • Change of mind after delivery

  • Product opened, consumed, or improperly stored

  • Requests made after the specified reporting period

  • Damage caused by misuse or mishandling after delivery

Order Cancellation

Orders may be cancelled before they are processed or dispatched. Once an order has been shipped, it cannot be cancelled.

Contact Us

If you have any questions or wish to report an issue with your order, please complete the Contact Us form available on our website with the required details. Our customer support team will review your request and contact you as soon as possible to assist you.

Thank you for choosing SK's Swastik Ghee. We value your trust and appreciate the opportunity to serve you with quality and care.